Q. Can I return products that I am not fully satisfied with?

• We will accept the return of your purchase only if the item received is damaged or defective within 10 days of the product being delivered.
• We would advise you to check the product description very carefully before purchase to ensure hassle free shopping.
• We would not be responsible for any compatibility issues for electronic items, computer parts, cameras, mobile phone accessory, etc
• Within Imported Catalogue, All electronic/electrical items sold by Cart2USA are originally meant for use outside of India (110 volt AC input). For usage in India, a step down converter should be used in order to bring down the voltage from 220/240V to 110V. We will not be liable for any electrical damages, failures, loss of performance of such products and/or their accessories. Laptops, Mobile phones, Tablet PC (iPad, Kindle etc) come with a universal 110v-220v charger that can be used worldwide.

Q. How long will the entire returns process take?

It can take up to 5-7 days for us to receive your return, depending on your location and the courier service you use. Once we receive your returned item, we will inspect and start the process of refund or replacement within 72 hours

Q. What locations are covered for pickups?

Return pickups are currently available in Metro Cities (Delhi, Mumbai, Kolkata, Chennai, Hyderabad & Bangalore) and some Tier II cities. Please contact our Customer Support Executive for more information